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You can call us Monday - Friday from 8:00am to 4:30pm at 715-395-5833 or email us at utilitybilling@ci.superior.wi.us.
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The City of Superior bills for sewage, stormwater, recycling, and garbage. All fees are fixed fees except for sewage. Sewage is made up of two parts: a fixed monthly fee of $5.50 per month to be connected to the sewer system and a usage fee based on the amount of water used. The City receives this information from SWL&P monthly from your water meter.
Yes, you will see each month's usage listed on your bill. This will match up with your SWL&P water meter usage. You will also see the itemized fixed fees for stormwater, recycling, and garbage on your bill.
Yes, Just send us the addresses you want grouped and your contact information to 51 E 1st St, Superior, WI 54880 or send an email to utilitybilling@ci.superior.wi.us.
Unless requested by the landlord, all bills are sent to the property owner.
The City of Superior will send the bills to a local facility instead of a corporate office with written authorization from the owner at no cost. The owner, however, will not receive a duplicate copy or a quarterly delinquency notice if bills are unpaid by the tenant. To receive duplicate copies of the invoices and delinquency notices, a property owner will need to fill out an Owner-Tenant Billing Form available on our website. There is a $25.00 administrative fee for this per tenant.
The City of Superior will bill sewage, stormwater, recycling, and/or garbage fees to residential tenants if the property owner fills out an Owner-Tenant Billing Form available on our website. The owner will receive either an emailed or mailed copy of the tenants bill which states that it is a duplicate copy and will also receive a notice within 14 days of the due date of the bill if it is not paid. We will continue to bill the tenant even once they move out until the bill is either paid or assessed to the property taxes if unpaid. There is a $25.00 fee to have service billed to a tenant.
The City of Superior does not offer payment plans, There is a 1% late fee on all past due bills. On November 1st each year, any unpaid balances for invoices billed through June of the current year are assessed a 10% penalty. You may still pay the balance in full including the 10% penalty until November 15th. On November 16th, any unpaid balance is sent to be assessed to the property taxes and removed from your balance. We will not be able to accept payments towards this balance after November 15th.