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1. My basement is flooded, what should I do?

When a homeowner or business experiences flooding here are some tips that might be helpful: 1. Call the Environmental Services Division at 394-0392 to report the flooding. Report what has happened and when it occurred. Provide your name, a phone number where you can be reached and the address where the flooding occurred. Indicate if there will be a person at this location if a city employee needs to stop by. 2. When a City crew is available, they will be sent to investigate the City sewer to determine if it is flowing properly. 3. As a property owner who has experienced flooding, there are some steps that you can take: Before cleaning, take pictures of any damaged property for your records to be used for reimbursement of insurance or claims Contact the Douglas County Health Department Sanitarian at 395-1304 for information on potential health concerns. You may want to consider having a professional cleaning company perform the clean up of your basement. Contact the City Clerk's office at 395-7200 if you intend to file a claim for damages. Please note that the City does not typically cover claims for water damage that occurs during major rain events. 4. Did you know that the City offers a program for single-family residential homes that have experienced flooding? It is called the "Stormwater Flood Control Pilot Project." For more information call 394-0392 ext. 1002.

2. How do I dispose of these unwanted items?

Check our disposal guide with information on where to bring unwanted household hazardous wastes, motor oil, batteries, electronic waste, and other items.

Disposal Guide

3. Is there a place I can bring unwanted, unused or expired medications?

The Superior Police Department, 1316 N. 14th St., Suite 150, has a pharmaecutical drop box in their lobby. The office is open from 8 a.m. until 4:30 p.m. Monday through Friday.

Do not dispose of unwanted, ununused or expired medications down your drain. The sewer treatment plant is not able to properly treat and remove these chemicals. The discharge from the treatment plant will likely contain some of the medicines and put them into Lake Superior.

Clean out your cabinents to keep excess medication from getting into the wrong hands. A pet or child could be affected.
Superior Police Department

4. Is the City of Superior selling compost bins and rain barrels?

At this point we are sold out of the rain barrels and compost bins. Check local stores or on-line for purchasing these items that are great for stormwater pollution prevention, harvesting water your plants will like, and for turning waste into good soil.

5. How can I learn more information about my wastewater bill?

Head over to ci.superior.wi.us/sewage for more information. The wastewater billing phone line is 715/395-5833.

6. How can I get involved with my club, church, camp, or class to help protect Lake Superior?

We would love to talk with you about participating in a public volunteer program such as our Adopt-a-Storm Drain and Superior Citizen Stream Monitoring programs. We also offer  opportunities for participation in annual events, such as the Alliance for the Great Lakes' Adopt-a-Beach/Coastal Clean Up event (3rd Saturday in September every year) and the Superior Ice Festival's Orb365 citizen art installation. Join us for one of our tours of city stormwater/green infrastructure or schedule a tour of the waste water treatment plant to learn what happens to waste water (sewage) before it is returned to Lake Superior. Learn more about these events on the News and Events page, or by contacting Andrea Crouse at 715-394-0392 x1041 or crousea@ci.superior.wi.us. 

7. Why is e-waste a concern?

Electronic wastes including computers and old televisions have components containing mercury and lead. The materials can be recycled and are illegal to add to landfills.

Disposal Guide